Health and Safety

As we all continue to adapt to an ever-changing way of living, the Health & Safety of our students and school community has consistently remained our number one priority.

We appreciate these are worrying times for many of our families and we would like to put your mind at ease by sharing some of the frequently asked questions and answers. These illustrate what measures have been put in place to provide a safe environment for our students, parents and staff.


What protocols are in place to ensure the safety of our learning community during the COVID-19 pandemic?

 At South View School, and in line with Dubai Health Authority’s guidelines, we have established a robust set of health, safety and operational procedures and protocols to ensure the safety of our students, families, and staff.  These processes are constantly being quality assured, reviewed and adapted as we all learn to adjust to new ways of learning and teaching during what has no doubt been unimaginable times for the world at large.


We have created a COVID Health & Safety Team which consists of the following individuals:

Health & Safety Team
Role Designation
Team Leader Principal
Team Coordinator H&S Officer
Health Supervisor Doctor/Nurse
Facilities Supervisor Operations Manager
Contact Tracing Supervisor Senior Leadership Team


The taskforce ensures all processes are followed and information is communicated to protect all on site.


What can my child expect the school to look like?

Below is a summary of what your child’s environment looks like:

  • Desks are set at a safe distance apart of 1 metre.
  • Floor markings are used in classrooms to ensure desks and seats remain in the correct locations.
  • Teachers will be positioned at the front of the classroom area, at a minimum distance of 1 metre from the front row desks.
  • Classes in EYFS and Year 1 are divided into bubbles and students are prohibited from mixing with other students outside their bubbles.
  • Students are requested to sit at their desks to observe social distancing.
  • Safety markings are set up in the classrooms, Sports Hall, Canteen, corridors and throughout the school.
  • Until Government guidelines allow greater flexibility, students will be eating their snack and lunch within classroom environments as well as in some communal areas set up for social distancing, with surfaces cleaned before and after these periods. Our catering company Master Cook will operate pre-packed lunch service as an option to pre buy. There is no live cooking taking place on site. Students are encouraged to bring their own food from home. Water dispensers are not permitted to be used. Students should bring at least 2 bottles of water for their own use but there are vending machines available on site should students wish to buy water.
  • There is daily temperature screening of students, staff and anyone else accessing the school site.


Will my child have to wear a mask?

 Below is a summary of who, when and where needs to wear a mask:

  • All staff, parents and students, above the age of 6 (Year 2 and up), are required to wear face masks at all times.
  • Face masks can be removed during strenuous physical activity and whilst eating.
  • Face shields can be worn for those employees who are in direct contact with students.
  • It is suggested that students bring two disposable masks to school per day or one re-usable option.
  • It is the responsibility of the students to ensure that they bring the required number of masks each day and ensure any reusable masks are washed in line with the manufacturer’s guidelines.


What Covid-19 Specific training have staff had?

 All staff have undergone specific Covid-19 training prior to the start of the new academic year. The school has a clear COVID Response process which has been shared with all staff. At South View School we prioritise Health and Safety beyond all else. Families and staff will be informed of any precautionary measures taken to safeguard all on site.


Are there any specific cleaning and hygiene procedures in place?

 A review of frequent touch points was conducted prior to school opening, and cleaning and sanitisation was increased accordingly. Cleaners use colour coded cloths and are allocated to specific areas and carry out sanitisation during the day including door handles, light switches, handrails, taps and washbasins, etc.   A thorough deep cleaning of the school is conducted each day after school hours.


How will the school handle a potential or confirmed Covid-19 case?

 Dubai Health Authority has issued a clear Notice of Guidelines which schools are to follow but where possible, we have gone beyond these measures.

Below is a summary of process for a suspected case:

  • A student is identified as being unwell.
  • He or she is sent to the Isolation Room and the Doctor/nurse wearing full PPE is called to assess the patient.
  • If the student is assessed as having COVID symptoms, parents will be contacted to collect their child.
  • Parents are advised that they should take their child for a PCR testing.
  • The School will strictly adhere to the Health Authority requirements for managing and transferring any suspected cases of Covid-19.
  • All areas which may have been accessed will be thoroughly deep cleaned and sanitised following any suspected cases.
  • These areas will be closed immediately until the deep clean is completed.
  • Tracing will be conducted to identify those who may have come into contact with the suspected cases.
  • Health authority requirements will be strictly adhered to. This may include additional testing and isolation of persons who have come into contact with a positive case.


Managing a confirmed case

A confirmed case could be a student, member of staff or third party provider. As soon as the school receives notification of a positive case, the individual will be asked to quarantine for the period of time stipulated by DHA. In line with the Governments guidelines, a track and tracing exercise will be conducted identifying all other persons who may have come into contact with the Covid patient. All relevant areas will undergo a thorough deep clean and sanitisation exercise.

Any close contacts with the confirmed positive case will be sent home immediately and DHA guidelines of testing and isolations will be followed. Permission to return to school will only be granted after submission of the correct DHA certificates and upon completion of quarantine period.


Communication of a confirmed case

Whilst respecting and maintaining an individual’s privacy, the school will update parents with relevant information regarding confirmed and suspected cases. The school will also notify the relevant authorities as per UAE requirements.


Are there any medical professionals on site?

The School has a licensed Clinic situated on the ground floor, adjacent to the main reception (Gate 3). The Clinic has one full time doctor and two full time nurses all of whom are licensed by the Dubai Health Authority.

If you would like to discuss any matters regarding the health and well being of your child, please feel free to email one of our nurses on or phone the Clinic on +9714 589 7904 ext. 207.


Are buses still operating?

Buses will continue to operate in line with UAE guidelines.

Please note the following:

  • All temperatures are taken at the pick-up points.
  • If a child has a temperature over 37.5 degrees, he or she will need to return home until appropriate clearance is provided.
  • Daily records will be maintained.
  • Buses will be disinfected before and after each use.
  • Buses are now running at full capacity with hygiene and sanitary measures in place.
  • Procedures are in place should a child display signs of COVID 19 while on the bus.


Communications channels for families

Parents will be contacted through email, Engage and Seesaw as well as our weekly newsletter.


Thank You

We would like to extend our sincere thanks to all the staff who chose to be vaccinated and where not possible, take a PCR test every 7 days to ensure we are doing all we can to protect our students, staff and the community at large.